Microsoft Skype Operations Framework Partner

The Microsoft Skype Operations Framework (SOF) is Microsoft’s multi-faceted approach for successful deployment of and migration to Skype for Business. As a SOF partner, PEI can guide you through the complete Skype for Business lifecycle of planning, deploying, and operating to ensure that Skype for Business is implemented and managed correctly for optimum performance. Microsoft chose PEI as one of only 14 initial SOF partners, recognizing PEI as a leader in delivering Microsoft Solutions. PEI is also one of the only SOF partners with packages targeted at the small to midsized organization.

Award-Winning Microsoft Gold Partner

PEI has been a Microsoft Gold Partner since 2005, and our engineers hold multiple Gold and Silver Microsoft Unified Communications Certifications. We focus our hiring efforts on mid- to senior-level engineers, housing a team with over 120 years of combined experience. We understand that every organization’s Unified Communications journey is unique, and we deliver value by working with you to understand your business objectives and mapping out your technology to enhance these goals.

PEI specializes in long-term relationships where each customer is vital to our success. All of our customers are “customers for life,” and we use our partnerships and experience to help them drive real business results. Read more about what our customers have to say about PEI. 

Skype for Business Video Transcript

I’m going to show you how to make a phone call with Microsoft Skype for Business. There are several ways you can do this.

One way to make a call is to navigate to the Phone Tab, and type in the number of the person you would like to call on the number pad.

Another option is to search for the contact you would like to call in the search bar at the top of your Contact List. Here, you can type in either their name or their phone number.

You can also call someone directly from your Contact List without searching by either right clicking, choosing Call, and selecting one of the options; or, you can hover over their image and select the Call Icon from the Quick Launch Bar. If I choose the down arrow next to the Call Icon, you can see this gives me all of the same options as when I right-clicked: I can choose to call Matt’s work number, his mobile number, enter a new number for him, call him online through Skype or call his voicemail directly.We’re going to call Matt by clicking Skype Call.

Once Matt is in the call, it is easy to bring someone else into the call by clicking on a contact from your Contact List and dragging and dropping him or her into the Conversation Window.

Now that Alex is here, you can see that we’ve created an ad hoc conference call.

That’s how you place a call and upgrade to an ad hoc conference call in Microsoft Skype for Business.

Contact Us

If you have questions, want more information about Skype for Business, or want to work with us click here to contact us.

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