Maximize the return on your Skype for Business investment with end user training. Whether Skype for Business is the first unified communication tool in your organization or you’re upgrading to Skype for Business, training is critical to user adoption. PEI now offers customized Skype for Business training in a variety of formats to suit your needs.

Our common training tracks can be mixed and matched and sessions can be presented in a hands on environment, if available, or demo style.

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Skype for Business Essentials

This training covers the Skype for Business client and the user interface. We start with the basics so users can get comfortable moving throughout the program. We suggest pairing the Essentials training with Conferencing and Mobility sessions.

Skype for Business Conferencing and Mobility

Conferencing and mobility training is for users who will be using the meeting functions offered by Skype for Business. We cover how to set up online meetings, how to join meetings, and the sharing environment. During the training session we also demonstrate the Skype for Business mobile application, which is available for iPhone, Droid and Windows Phones.

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Skype for Business Highlights

This option is ideal for companies who are upgrading from Lync 2010/2013 to Skype for Business. Our trainer will highlight the differences between the two clients and new features. This training is recommended for users who have experience with Skype for Business.

Skype for Business Jumpstart

The Skype for Business Jumpstart is a demo style presentation of everything Skype for Business has to offer. It gives users a chance to see Skype for Business in action and ask questions. The class is fast-paced, but users walk away with a foundation of Skype for Business knowledge that they can build on as they work with Lync.

Your Skype for Business training program can be customized to fit your needs. Let us help map out the best tracks for your users.

Check out our Microsoft Lync 2013/Skype for Business How-to Videos!  Click here.