Step-By-Step Instructions for Setting Presence in Teams

Your presence status lets your coworkers know if you’re at your desk and available for communication. Just like Skype for Business, Teams will automatically update your status based on your calendar and your activity. (If you’re inactive for 5 minutes, your status will change to away. If you have a meeting scheduled, it will say, In a Meeting.)

To Set your Status Manually

  1. Click on your photo in the top right corner
  2. Hover over your status and choose from the options
AvailableIndicates you’re at your desk and available for contact by chat or call
BusyIndicates you’re at your desk but busy working and wouldn’t like to be disturbed
Do not DisturbSilences all notifications, so no calls or messages from other users will come through
AwayIndicates you’re not at your desk.

Change Your Status with the Command Bar

  1. Type a backslash to indicate to Teams you’re giving it a command
  2. Type in your desired status: “available” “busy” “away” or “dnd” for do not disturb.
  3. The command bar will let you know it’s completing your command
  4. Microsoft Teams will change your status

Microsoft Gold Communications Partner

PEI has been a Microsoft Gold Partner since 2005, and our engineers hold multiple Gold Microsoft Communications Certifications. We understand each organization’s Unified Communications journey is unique, and we deliver value by working with you to understand your business objectives and mapping out your technology to enhance these goals.

Whether you’re looking to use Microsoft Teams as an online collaboration service or an enterprise-grade voice service with Microsoft Audio Conferencing (previously PSTN Conferencing), Microsoft Calling Plan (previously PSTN Calling), Microsoft Phone System (previously Cloud PBX) capabilities, PEI’s Microsoft Gold Communications Partnership makes us a recognized leader in delivering Microsoft Unified Communications solutions like Microsoft Teams (formerly Skype for Business Online).

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  • Nancy says:

    “If you’re inactive for 5 minutes, your status will change to away.”

    If I have Teams pulled up on my desktop and am actively working in other programs, why does Teams change my status to “away?” I’m not really inactive/away I just haven’t received a message in a while.

    Every 5 minutes (literally) I have to change my status from “away” to “available” This is VERY time consuming and a lot of the time I can’t do it every five minutes, I can only do it as often as I notice it has changed.

    How do I adjust the length of time it takes for your status to be changed to “away?”
    If length of time adjustment is not an option, are there any other solutions? (this is not efficient!)

    • Stephanie Hamrick says:

      Hi Nancy,

      This was a known issue for a small percentage of Microsoft Teams users that should have been resolved with a recent update. Can you confirm you have the most recent version of Teams?

  • Nancy says:

    I just asked Teams to look for updates, it said it would “search and install while I continue working” The action seems to be completed by i’m not sure how to tell if any updates occurred. I am going to restart and then test the function for 24 hours. I will report back if this solves the issue. THANK YOU!

    • Stephanie Hamrick says:

      Hi Nancy,

      You’re welcome! If this doesn’t resolve the issue, can you open Teams in the Web App and see if the issue persists there?

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