Setting Up Simultaneous Ring in Teams

  1. Click on your photo in the top right corner of your screen and choose Settings from the drop down.
  2. Select Calls on the left side and find the section titled Call Answering Rules.
  3. Change the Incoming Calls option by selecting Calls Ring Me.
  4. Using the dropdown next to Also Ring, choose New Number or Contact.
  5. You can add a contact by typing their name or email. You can also type in any valid phone number.
  6. Click Add to finish setting up simultaneously ring. If you exit your settings, these changes will automatically be saved.
  7. To turn Simultaneous Ring off, go back to Settings and switch the Also Ring dropdown back to No One Else.

Turning on Call Forwarding in Teams

  1. Click on your photo in the top right corner of your screen and choose Settings from the drop down.
  2. Select Calls on the left side and find the section titled Call Answering Rules.
  3. Switch the incoming Calls option to Calls Don’t Ring Me.
  4. Your available options will change automatically to Forward To. Use the dropdown to select New Number or Contact, or select someone you’ve used before who will be listed here for easy access.
  5. Exit your settings to save your changes.
  6. To turn call forwarding off, go back to Settings, reselect Calls Ring Me and make sure the dropdown next to Also Ring is set to No One Else.

Microsoft Gold Communications Partner

PEI has been a Microsoft Gold Partner since 2005, and our engineers hold multiple Gold Microsoft Communications Certifications. We understand each organization’s Unified Communications journey is unique, and we deliver value by working with you to understand your business objectives and mapping out your technology to enhance these goals.

Whether you’re looking to use Microsoft Teams as an online collaboration service or an enterprise-grade voice service with Microsoft Audio Conferencing (previously PSTN Conferencing), Microsoft Calling Plan (previously PSTN Calling), Microsoft Phone System (previously Cloud PBX) capabilities, PEI’s Microsoft Gold Communications Partnership makes us a recognized leader in delivering Microsoft Unified Communications solutions like Microsoft Teams (formerly Skype for Business Online).

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