Microsoft Skype Operations Framework Partner

The Microsoft Skype Operations Framework (SOF) is Microsoft’s multi-faceted approach for successful deployment of and migration to Skype for Business. As a SOF partner, PEI can guide you through the complete Skype for Business lifecycle of planning, deploying, and operating to ensure that Skype for Business is implemented and managed correctly for optimum performance. Microsoft chose PEI as one of only 14 initial SOF partners, recognizing PEI as a leader in delivering Microsoft Solutions. PEI is also one of the only SOF partners with packages targeted at the small to midsized organization.

Award-Winning Microsoft Gold Partner

PEI has been a Microsoft Gold Partner since 2005, and our engineers hold multiple Gold and Silver Microsoft Unified Communications Certifications. We focus our hiring efforts on mid- to senior-level engineers, housing a team with over 120 years of combined experience. We understand that every organization’s Unified Communications journey is unique, and we deliver value by working with you to understand your business objectives and mapping out your technology to enhance these goals.

PEI specializes in long-term relationships where each customer is vital to our success. All of our customers are “customers for life,” and we use our partnerships and experience to help them drive real business results. Read more about what our customers have to say about PEI. 

Skype for Business Video Transcript

I’m going to show you how to set up your audio device in Microsoft’s Skype for Business. This is an important step in getting set up before you join a call or meeting.

In any of the screens in Skype for Business, you will see the Audio Device Icon in the bottom left hand corner. I am looking at my Contacts List now, and you can see it right here, but if I click on any other screen—the chat room or conversation history tabs, for instance—you can see that the Audio Device Icon is always visible right down here.

I’m going to go back to my Contacts List. If I click on the Audio Device Icon, Skype will show me a list of audio devices that are ready and able to be used. Then, I can just click on the one that I want to use. If you don’t see the device you’re looking for, just plug it in and install it, and Skype for Business will automatically detect the device. I can also click on Audio Device Settings to edit and customize my devices and other audio options.

This brings up the same menu we would see if we had clicked on the Option Icon and navigated down here to Audio Device. Here, we also have the option to choose which device Skype will use through this drop down. Or, we can customize our audio device settings to change the volume of our Speaker, Microphone, or Ringer—which determines how loud calls will ring on your chosen audio device.

You can test how you sound by clicking Check Call Quality below. Follow the audio instructions to complete the test call, and then hang up. If you like how you sound, then you’re all set. If not, you can either change your volume levels up here or change audio devices until you find the call quality you like.

If you hit OK at the bottom, Skype for Business will save your audio device preferences.

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If you have questions, want more information about Skype for Business, or want to work with us click here to contact us.

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