PEI is changing the way we support IT projects. “PEI OPS” is PEI’s new support, managed services and operations department. PEI OPS offers a comprehensive set of services that assist our customers with their day-to-day Information Technology support and management requirements.
There are three support services that our “OPS” Department has to offer you.
Support: We take your IT support to a whole new level. Our new state-of-the-art support tracking system will ensure timely and effective solutions to any issue that may arise within your core Infrastructure, Networking, Security and Communication architecture.
Managed Services: PEI’s managed services offering can provide you with the peace of mind that your IT environment is being monitored to reduce the risk of an extended period of downtime. This service also offers a 24X7 Technical Support Service, so no matter what time or day you can rest assured that PEI is keeping your systems up and running.
Contract Management: Protecting your IT assets and your vital day to day business operations is important to PEI. By utilizing PEI to maintain your contracts, you can operate your business with the comfort of having continuous protection and technical support, as well as the latest software updates.
We would like to encourage you to contact your Account Manager at 303-786-7474 for any questions you may have regarding our new “OPS” Department.