Microsoft Teams offers one integrated platform for teamwork with the advanced calling and meeting capabilities of Skype for Business and the comprehensive intelligence and teamwork features of Microsoft Teams. This platform brings conversations, meetings, files, Office apps, and your third-party apps together into one space.
Whether you’re looking to use Microsoft Teams as an online collaboration service or an enterprise-grade voice service with Microsoft Audio Conferencing (previously PSTN Conferencing), Microsoft Calling Plan (previously PSTN Calling), Microsoft Phone System (previously Cloud PBX) capabilities, PEI’s Microsoft Gold Communications Partnership makes us a recognized leader in delivering Microsoft Unified Communications solutions like Microsoft Teams (formerly Skype for Business Online).
Our Microsoft Teams Deployment and Migration Services
Microsoft Teams is replacing Skype for Business Online for cloud communications deployments as the full functionality of both platforms are combined into one unified communications cloud solution. PEI can help you get started with Microsoft’s advanced calling capabilities like PSTN Calling with Microsoft Calling Plan and Cloud PBX through Microsoft Phone System while also helping you take advantage of Microsoft Teams’ set of additional, intelligence-powered collaboration features.
Microsoft Teams is a cloud-based platform. For hybrid deployments or on-premises unified communications solutions, please see our Skype for Business page.
Microsoft Teams is Powered by Intelligence
Microsoft Teams helps you communicate and collaborate more efficiently than ever before with integrated data and insights from the Microsoft Graph.
Never Lose Context
Microsoft Teams provides minimal context switching by surfacing relevant documents and information about colleagues before meetings and pulling up relevant conversations while you edit files directly in the app.
Keep Track of Meeting Information
Microsoft Teams captures meetings as they happen, using closed captioning and voice recognition to erase hearing and language barriers and attribute marks to specific individuals. After a meeting, Teams will send you a summary with action items.
Microsoft Teams uses intelligent search capabilities to help you find the people, documents, or conversations you need. Microsoft Teams also makes meeting transcripts and videos searchable so you can always find the context you’re looking for.
Third Party Integrations
Teams allows you to access third-party apps directly from the Teams interface through the tabs feature or build your own custom integrations, so you can efficiently explore data and get updates from the apps you use every day.
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Why Choose Microsoft Teams?
Access on Any Device and with Anyone
Microsoft Teams is available for desktop and mobile on all major operating systems, so you can and stay connected no matter where you are or what device you’re using. Microsoft Teams also has guest access so you can keep in touch with your team across organizations.
Integration with Office 365
Work on Office files directly in Teams or switch seamlessly to work on files in SharePoint. Conversations remain attached to files you send in Teams, so you and your coworkers never lose track of the context with a single space to manage files and the conversations around them.
Complete Collaboration Solution
Microsoft Teams will give you the option to communicate in any medium with audio and video calling and conferencing options and the ability to share applications and screens. Plus, Microsoft Teams offers enterprise voice capabilities with PSTN Calling through Microsoft Calling Plan, hold, transfer, and voicemail.
Security and Compliance
Microsoft Teams incorporates the familiar security and compliance of Office 365, with the manageability and control you’ve come to expect from Microsoft. With built-in encryption enabled by default, Microsoft Teams offers end-to-end security and compliance.
Microsoft Teams Intelligent Communication and Enterprise Voice Management
Never Deal with an IT Problem on Your Own
PEI’s Microsoft Teams and Enterprise Voice Managed Services provides full support for your Microsoft Teams environment. You will never have to deal with an IT problem on your own—or even at all! We can monitor your systems to fix issues before they become much larger problems that can result in downtime and harm your business. With our helpdesk available 24/7, a local PEI engineer will always be available to ensure your intelligent communications service with Microsoft Teams is running correctly.
- Voice configuration, and management including phone numbers, voicemail
- Microsoft Calling Plan, Microsoft Audio Conferencing, and Microsoft Phone System
- Advanced feature setup, changes, and maintenance for Auto Attendant, Call Queues, Conferencing, and Content Sharing
- Instant Messaging, Presence, and Client Configuration
- Archive, Monitoring, and Reporting Service configuration and management