As of April 1st, 2020, Microsoft has finally released the greatly anticipated voice plans for small businesses in the United States. This is a major release for Microsoft, addressing the...
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In the middle of the COVID-19 outbreak, many businesses are in a scramble to launch remote work platforms to keep their businesses running while quarantining, social distancing, and shelter-in-place orders...
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Azure Advanced Threat Protection is a cloud-based tool (E5 Needed) designed to help detect breaches of your physical, virtual, or Azure-hosted Domain Controllers. This tool is especially useful if you…
Adding Time Zones in Outlook 2016 & 2019 Not too far back, Outlook 2016 received an update to the multi time zone support that allows you to see a single…
The Exchange Connector connects Service Manager to Exchange Server for processing incoming emails related to work items. Once the Exchange Connector has been configured to monitor Exchange mailboxes, you can...
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There is often a great deal of confusion around how Microsoft Teams is licensed, as the marketing material from Microsoft often doesn’t provide adequate detail about the proper ways to...
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As a Microsoft Gold Communications partner, we’ve had a long history of implementing Microsoft communication solutions into our clients’ business practices. Spanning back to LCS and Office Communicator, through the...
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On July 30, 2019, Microsoft officially announced that Skype for Business Online will be retired the end of July 2021. This shouldn’t come as a surprise to anyone who have...
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A while back, during a particularly busy travel time for my job, I posted a few of my own travel tips for people who work while living out of airports...
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If you are migrating or have migrated your existing phone system to Skype for Business Online, usually you will start using the Skype for Business client to make and receive...
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