A Quarterly Business Review (QBR) is a vital piece of any Managed Service Agreement. Scheduled with regular cadence, designed to provide specific insight into your computing environment and tell you...
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The pandemic has affected every small business in myriad ways. Some businesses have been able to not only overcome the adversary but also thrive in this new world. Clients who...
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When you contract a managed IT services provider, you’re likely thinking primarily about the proactive and reactive activities associated with support tickets, patch management, system management and technical support. These...
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Whether you’re already working with a Managed Services provider or considering outsourcing some of your IT needs to an MSP to cut costs, the potential return on your investment with...
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I’ve talked with countless organizations about their in-house IT department, and I’m amazed how the vast majority either don’t know what IT costs them or how to accurately calculate it....
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One of the biggest security threats all organizations face today is ransomware, and based on how successful and lucrative certain ransomware attacks have been, all signs point to these attacks...
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A Managed Service Provider should be an extension of your organization, helping your business grow and keeping your business secure. Unfortunately, some organizations land themselves in a long-term contract with...
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According to a 2018 report by Sage Business Researcher, the skills gap costs individual companies $800,000 annually in lost productivity costs. The skills gap is the gap between the expertise...
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Every business has licensing and recurring support contracts that need addressing, but managing these tasks take valuable time and energy away from more pressing concerns. The axiom “time is money”…
In today’s fast-paced technology world, providers pushing Managed Service plans have become all too commonplace. Everybody has one; the term no longer holds the same gravitas it once did. At...
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