The Exchange Connector connects Service Manager to Exchange Server for processing incoming emails related to work items. Once the Exchange Connector has been configured to monitor Exchange mailboxes, you can...
Read More
There is often a great deal of confusion around how Microsoft Teams is licensed, as the marketing material from Microsoft often doesn’t provide adequate detail about the proper ways to...
Read More
As a Microsoft Gold Communications partner, we’ve had a long history of implementing Microsoft communication solutions into our clients’ business practices. Spanning back to LCS and Office Communicator, through the...
Read More
UPDATED: 1/15/2019 On July 15th, 2020, Polycom VVX Series and Trio 8800/8500 devices used with Skype for Business Online, Skype for Business Hybrid, or Microsoft Teams that have not been…
Windows 7 Reaches End of Support on January 14, 2020 Windows 7 will reach end of support early this year—January 14th, 2020—just a few months after it officially reached the...
Read More
In previous versions of Exchange, Microsoft would provide a license key during the process of running the Microsoft 365 Hybrid Configuration Wizard (HCW). This license was provided at no additional...
Read More
Description: This document describes the process of building an OpenVPN server to facilitate secure remote access to systems. The installation utilizes the base ArchLinux build we posted a few weeks...
Read More
Cybersecurity risks are at an all-time high. As technology continues to develop and expand at a blistering rate, cybercrimes are keeping pace, becoming more threatening and rampant than ever before....
Read More
We recently had a client who had an issue after replacing their external certificate for their Exchange 2016 Hybrid. While they could send emails out, inbound emails were not reaching...
Read More
The guest OS function of the Cisco IR800 routers is a Linux server with a hypervisor-supported functionality where separate, light-weight applications can be loaded. This write up is intended to...
Read More