I’ve talked with countless organizations about their in-house IT department, and I’m amazed how the vast majority either don’t know what IT costs them or how to accurately calculate it....
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Summary: If you use Windows domain authentication in Firepower Management Console, you could be affected by this vulnerability. Cisco announced on January 22nd that a vulnerability in the web-based management…
In today’s world, we’re seeing more and more prevalence of vendors insisting that users implement a multi-factor authentication solution for their applications and systems. A lot of business leaders, especially...
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Microsoft’s new Chromium-based browser is the best of both worlds, matching the internet compatibility of Chrome with the intranet and business app compatibility of Internet Explorer. Since its inception, it’s…
I recently gave a presentation on how the System Administration role is evolving in a typical mid-sized organization. This was really focused on private firms that have only a few…
VRRP (Virtual Router Redundancy Protocol) is a First Hop Redundancy Protocol (yes they give this an acronym of FHRP). FHRPs are designed to allow for a highly available gateway (or...
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Adding Time Zones in Outlook 2016 & 2019 Not too far back, Outlook 2016 received an update to the multi time zone support that allows you to see a single…
The Exchange Connector connects Service Manager to Exchange Server for processing incoming emails related to work items. Once the Exchange Connector has been configured to monitor Exchange mailboxes, you can...
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There is often a great deal of confusion around how Microsoft Teams is licensed, as the marketing material from Microsoft often doesn’t provide adequate detail about the proper ways to...
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As a Microsoft Gold Communications partner, we’ve had a long history of implementing Microsoft communication solutions into our clients’ business practices. Spanning back to LCS and Office Communicator, through the...
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