PEI’s Managed Services Keep Your Core Business Running

PEI's managed Services

So you’re a business owner. Your business might be a doctor’s office, a Federal Credit Union, or a small Real Estate firm. No matter what your core business is, there’s no denying that technology plays an important role in your daily operations. Unfortunately, as we’ve grown more dependent on modern technologies and systems, IT failures are starting to directly impact how we do business. In some cases, with catastrophic circumstances.

Think about it, what happens when a server crashes or your entire network fails? Your first step likely includes a phone call to a tech support line where you troubleshoot a few things to determine the cause of the problem. If that doesn’t work, you’ll most likely need to get a technician on site to try and fix things.

What happens while you are waiting? Your business suffers—a doctor’s office can’t access patient records, a Credit Union can’t access client accounts, and a Real Estate firm can’t input clients’ listing data. So while you think technology is secondary to your core business, the reality is that without it, most companies would find themselves at a complete standstill, and as we all know, time is money.

This is where PEI’s Managed Services shine. With proactive remote monitoring and management, we’re able to keep tabs on your IT infrastructure 24x7x365. When a problem does arise (and they will), our staff of senior-level engineers will work to find a resolution as soon as possible. In many cases, before you knew it was a problem at all.

Think about it like the electricity in your home. When the lights go out, do you want to be stuck on hold with the power company waiting to find out when the next electrician will be available? Wouldn’t it be better if the power company was able to restart your power remotely before you even called them? In a sense, this is how our managed services work. At an affordable monthly rate, PEI will provide the monitoring, technical support, technical business planning, and full problem resolution you need to stay productive.  Want to learn more? Reach out to PEI any time at 303-786-7474. Allow the experts at PEI to focus on your technologies while you focus on what really matters most–growing your business!

Matt Dixon, PEI

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