TECHNOLOGY SHOULD

WORK FOR YOUR BUSINESS,

NOT AGAINST IT.

Your systems shouldn’t hold your business back. PEI’s IT Support and Managed IT Services keep you ahead of the competition. Contact us now for a free assessment or to try us free for 30 days!

  PHONE SYSTEMS

  OFFICE 365

  CLOUD COMPUTING

  NETWORKING

 SECURITY

 TRAINING

  PHONE SYSTEMS

  OFFICE 365

  CLOUD COMPUTING

  NETWORKING

Make Technology a Business Advantage with Powerful IT Services from PEI

If your IT environment is not actively propelling your business toward your strategic goals, you could be missing an opportunity to make technology work for your business. We can help you get there. We’re a 6x Microsoft Gold Partner and Cisco Select Certified Partner with an award-winning, senior-level engineering team. We will work with you to understand your current systems and map out a technology solution that aligns with your business goals and actively helps you reach them.

Find Managed Services that Fit Your Business

Describe Your Organization...

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EVERYTHING | FULLY OUTSOURCED

At a small business, every penny counts. Without enterprise-level resources, you need a way to keep your systems functioning that doesn’t include the hefty price tag of hiring a full IT Team. PEI is here to help. We can optimize your systems to reach their full potential and maintain them properly so you don’t have to worry about technology. Your environment will keep you on track for what your business does best—delivering your services.

Get Help Now!Get Help Now!

ENHANCE PROTECTION

Our engineers monitor your environment 24/7/365 to proactively solve issues and identify opportunities to help your systems run more efficiently. Even without an internal IT team, your systems are always protected.

MAXIMIZE RETURNS

With a smaller budget, you need a strategy for ensuring your technology investments achieve the highest return possible. Our experienced engineers give your business the expertise of a full IT team without the price tag.

GAIN A PARTNER

With PEI, you gain access to a partner you can trust. We’ll help you make strategic decisions that work for your business. Plus, we provide you detailed monthly reports so you always know what’s happening in your environment.

You need help with...

ADMINISTRATION | MANAGEMENT

Your small IT team has a full plate addressing day-to-day tasks necessary for keeping your business running. Unfortunately, overloaded schedules keep your team focused on reacting to immediate threats instead of taking proactive measures to optimize systems and prevent further problems. PEI’s senior-level engineers can share the load, simplifying your control of your environment and handling administrative tasks your team doesn’t have time for to proactively prevent threats to your business.

Get Started Today!Get Started Today!

DECREASE RESPONSE TIME

When you experience a problem with your systems, our support team is there to help 24/7, 365 days a year. Our subject matter experts take emergencies off your plate to restore systems and get you back on track.

CONTROL COSTS

With proactive monitoring and issue resolution, you avoid surprise costs associated with unexpected downtime, recovering from security breaches, or inefficiencies caused by the traditional break-fix model of IT Support.

OPERATE STRATEGICALLY

Make educated decisions about your technology. With PEI’s managed IT services you’ll always understand what’s happening in your environment and the expected business impact of opportunities we identify to increase performance.

You need help with...

APPLICATIONS | ADVANCED SKILLS

If you’ve invested in a full IT team, you count on them to provide value for your business. So how do you keep your team focused on more strategic initiatives when trying to stay up-to-speed on your most advanced applications puts them behind? Our subject matter experts can help you manage advanced applications that require targeted expertise, ensuring you’re properly set up to utilize these systems to their fullest potential and increasing the return on your technology investments.

Discover Modern Management!Discover Modern Management!

REDUCE DOWNTIME

Stop worrying about downtime frustrating end users and halting critical business operations. Our proactive, 24/7 monitoring detects and solves issues before they cause problems and brings systems back online automatically if they fail.

INCREASE SUPPORT

Take advantage of the advanced performance advanced applications offer without worrying what will happen if you run into a problem. Our engineers offer Tier 1 Support and can escalate tickets on your behalf with third parties like Microsoft or Cisco.

ELIMINATE RISKS

Rest assured your systems are safe from malicious attacks and your data is backed up in the event of an emergency. We’ll monitor and administrate your security and recovery practices to eliminate risks from outside threats.

IT Outsourcing

Why Upgrade to a Managed Environment?

BASESTANDARDADVANCED
24×7 workstation, server, and network event monitoringBasicBasicAdvanced
Strategic planning services to align initiatives with business goalsQuarterly ReviewsvCIOvCIO
Access to PEI’s senior-level engineers and support team
Timely device and system patching
Basic environment and workstation security configuration
Basic data backup and restore services for servers
Automated incident resolution to bring devices back online quickly
Advanced security configurations including DNS filtering, EM+S, etc.
Data backup and restore for servers, networks, and workstations
Network infrastructure wireless reporting and inventory management
End-User software training to increase your ROI

Use our Application Service Agreements to take advantage of these popular services and more!

Microsoft Azure

Take advantage of powerful cloud services with advanced configurations and architecture validation.

Identity services

Advanced security features

Data backup and recovery services

Cost management and machine scale evaluation

Microsoft / Office 365

Account, security, and configuration management to help you get the most from your productivity software.

License and account management

Exchange Online configuration

Regular update installation

Ongoing security monitoring and advanced feature setup

Network & Connectivity

Simplify network management with proactive monitoring and detailed documentation.

Device and log monitoring

Device configuration backups

Edge Monitoring for ISPs

Service monitoring—website scrape, NTP monitoring, tunnel, etc.

Teams / Skype for Business

Optimize systems to facilitate effortless communication and take advantage of advanced features.

Call quality monitoring and reports

Endpoint support and updates

Microsoft ticket escalation

Cloud Voicemail, call queue, auto attendant management

Skype for Business Server

Increase phone system availability and uptime with server management and optimization.

Voice gateway monitoring

Cloud Voicemail management

Patch management

Response group and auto attendant configuration

SCCM & Intune

Achieve granular control of your environment to eliminate security risks and simplify management.

Ad-hoc training of IT staff

Environment monitoring

New app packages and OSD images

Package, driver, build, and antivirus updates

Learn More!Learn More!Get Started Now!Get Started Now!

Upgrade to a Managed Environment Today!

Base Plan

Simplify your ability to control your environment.

24/7 environment monitoring

Quarterly strategic planning sessions

Access to PEI’s senior-level engineers and support team

Try Free for 30 Days!Try Free for 30 Days!

Standard

Reduce administration tasks and build a strong security foundation.

 Everything in the Base Plan

Timely device and system patching

Basic security configuration

Disaster recovery services for servers

Automated incident resolution to bring devices back online quickly

Try Free for 30 Days!Try Free for 30 Days!

Advanced

Protect your environment with comprehensive security. Maximize your technology investment.

 Everything in the Standard Plan

Advanced security configuration (DNS filtering, EM+S, etc.)

Disaster recovery for servers, networks, and workstations

Network infrastructure wireless reporting

End-user training to increase ROI

Try Free for 30 Days!Try Free for 30 Days!

Looking For IT Project Work? Our senior-level engineers have you covered.

Looking For IT Project Work? Our Senior-Level Engineers Have You Covered.

Our engineering team has over 120 years combined experience with many technologies. See what we can help you with!
IT Consulting

Phone Systems

Keep employees and customers connected with a platform built for collaboration and offering the latest in business phone system technology.

INCLUDES

Microsoft Teams & Skype for Business

Usable on Any Device

Audio and Video Conferencing

Conference Room Solutions

LEARN MORE!LEARN MORE!
Business

Office 365

Upgrade productivity and security with powerful tools from Microsoft Office 365. Our engineers are award winning Office 365 migration experts.

INCLUDES

Exchange Migration & Configuration

Teams Direct Routing

Security Setting Configuration

End User Training to Increase ROI

LEARN MORE!LEARN MORE!
azure and cloud computing services graphic

Cloud Computing

Use the could to increase agility and harness enterprise-level computing abilities without the hefty price tag. Our engineers can help you get there!

INCLUDES

Infrastructure as a Service, PaaS, SaaS

Backup and Disaster Recovery

Identity / Active Directory

Advanced Security Services

LEARN MORE!LEARN MORE!
Let PEI's IT experts implement new technologies or upgrade existing systems to take the pressure off your team. Ready to get started on a project? Let us know!

Praise from People Like You

testimonials-reviews-logos

“Thank you so much for your expertise, wisdom, and patience. Your complete transparency and efficient resolution of issues made the remote consultation a completely enjoyable experience. We sincerely appreciate that you are willing to help us continue to support our community.”

Kara BirnbaumProgram Coordinator, CLLARO

“From our initial contact with PEI every team member has acted in a responsible, knowledgeable and caring manner. They took the time to understand our business needs and in our case helped refresh our infrastructure with new, proven technology.”

Todd ChapmanTechnology Manager, Ultimate Hydroforming, Inc.

“[PEI], I just want you to know how grateful we are to have PEI as a partner and also send a special thank you out to Jake and Myke for their assistance. We would still be dead in the water without their help. PEI has come through for us time after time!”

James DoungSr. Systems Engineer, Hunter Industries

“PEI has been our IT Service Provider now for 1 year for our company Resolute Industrial. I would highly recommend them to support your business from software, hardware to infrastructure and networking.”

Soulby JacksonVP Operations & Market Development, Resolute Industrial

YOUR TURN TO MAKE A MOVE

Make technology work for your business. Find a partner to help you get there.

Get Your First Month Free!Get Your First Month Free!